Networking
Networking methodology
Hubspot offers to download three Community Management templates after a quick registration (name, surname, email, phone number, website, company, number of company employees):
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Community Member Journey Map
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Community Member Profile
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Community Launch To-Do List
Artifacts: link
JeopardyLabs
It is a website where you can make multiple-choice games on specific community topics. Your task as a Community Person is to decide on the topics, find experts who will compose questions and answers, think through the rules, see how you can build a process by example, and plan a demo event for the community.
Kahoot
It is an online platform for creating and hosting interactive quizzes, questions, and games. This resource can help host gamified events at meetings or webinars, ensuring greater engagement and audience engagement. Additionally, with Kahoot, you can conduct surveys and analyze participant feedback. As a result, community managers can understand what to add or change in their work to increase the efficiency and satisfaction of their audience.
Artifacts: site, guide on how this tool can be used in distributed or hybrid teams
Secret Santa generator
This online tool helps generate a random assignment for a Secret Santa within a group or team. Users can create their group and invite other members, after which the tool will randomly assign each member a person to whom they will give a gift. The resource can come in handy for Community Engagement Specialists who organize various activities and events for their community, including the celebration of St. Nicholas or Christmas. Using DrawNames allows you to simplify the process of organizing Secret Santa, make it more efficient, and ensure the fair appointment of participants.
Artifacts: site, article about 100 secret Santas from 27 countries
Kudos Boards
Kudos are signs of respect and thanks to colleagues for fruitful work. They can be done through a regular form/survey in Microsoft or any other corporate tool you have. It is enough to name this form nicely, decorate it festively, make it anonymous (for small teams of up to 50 people), or write down contacts and keep it attached somewhere in the chat.
List of free resources:
BlueSky apps
This website offers you three tools built into every Zoom meeting:
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Timer (BlueSky Timer) - if you need to start the countdown correctly. The timer will be displayed in Zoom as another visitor, with a timer instead of a photo. That is, there is no need to track the time on the phone and show it to the camera. It is convenient for a task for a limited time because everyone at the meeting will hear a sound signal when the time runs out. The tool will help to conduct various games aimed at rallying. The timer was tested - it works well. There is a free period of use - 10 days.
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Visitor collection (Attendance Tracker) - you can specify at which meeting minute the tool should collect data on meeting visitors. BlueSky offers a "simple report", but this tool has not yet been tested, so there is currently no information on what the report looks like. Options include enabling collection automatically or manually.
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Participation tracker (Participation Tracker) - a tool that will track the time of each of the speakers to objectively assess the most active participant and encourage such a participant to spend time again actively at the following community gatherings.
Artifacts: site
Community Onboarding
Know Your Group
Content
MURAL
an online tool that allows you to create and collaboratively edit graphic diagrams, maps, charts, etc. It can be useful for community managers in creating and visualizing community development strategies, event planning, data analysis, etc. The resource has a large selection of templates and design tools that allow you to create professional interactive presentations and other materials for the community. Work in MURAL is possible both online and offline.
Artifacts: website
Padlet
offers to create interactive spaces for collaboration, the free version will allow you to create 3 spaces, what exactly can you do:
A map of community members. An example of a Navzayem community map , where members added pins of where they are from or where they are currently located.
Artifacts: website
Community Echo (beta)
Alkai
A tool for creating content for various social networks. The tool was recommended by the participant MetaSpilnota.
Artifacts: website
Minutes AI
take notes and transcribe using AI.
Artifacts: website
ReplyGuy
a tool for finding sites online where it would be appropriate to mention your product. I've tried it now and the site is giving me an error.
Artifacts: website
Frameworks
Community Canvas
is a free web resource for those involved in building and developing communities. It contains a set of tools and resources for community design and management, helping you understand how to build a successful community that works for its members. The site includes templates and guidelines for developing a community strategy, managing engagement with members, defining goals and success metrics, and improving communication and collaboration.
Artifacts: website
Lean Canvas
A business model tool that helps you identify key elements of your business and how it will grow. It is a short and easy-to-use document that focuses on critical elements of your business, such as your target audience, offering, sales channels, key metrics, and other key components of your business model.
Lean Canvas has nine main blocks that help you focus on key aspects of your business:
A proposition is a description of what your product or service does.
Target audience - who will use your product or service.
Channels - how your product or service reaches your target audience.
Cost - how much money you make for a product or service.
Profit - how much money is left after deducting all expenses.
Key metrics - how you will measure the success of your business.
Expenses - what expenses are required to start and maintain a business.
Partners - who you can collaborate with to achieve success.
Resources - what resources are needed to start and maintain a business.
Community Weaving
A framework for community development and work, based on 5 elements. The tool was recommended by the participant MetaSpilnota.
Artifacts: website
Dragon dreaming
a community-building approach based on three principles: personal development, community building, and service to the Earth.
Artifacts: website
Community skills framework
This approach aims to develop 5 groups of skills:
Working with content
Technical skills
Business skills
Involvement
Strategic skills
Artifacts: website
Guides and templates
Gamification Guide
A guide to gamification, which consists of 5 levels:
introduction to gamification
three foundations: belonging, achievement, strength
using gamification for a seamless customer experience
how it can contribute to achieving a flawless customer experience
vanilla gamification
Artifacts: link to the guide in Telegram Meta Community
Community Management templates
Hubspot offers to download 3 templates after quick registration (first name, last name, email, phone number, website, company, number of employees in the company):
Community Member Journey Map
Community Member Profile
Community Launch To-Do List
Artifacts: links
Guide for employers: How to find your community manager?
The MetaCommunity team has created a guide to help those who are hiring a Community Manager for their team. The guide includes:
terminology about communities
6 steps (role verification, whether you need such a person in the team in principle, role profile formation, vacancy preparation, tips for finding your person, person adaptation)
Artifacts: links